Frequently Asked Questions
Everything You Need to Know Before You Visit Smile Sydney
Have questions about treatments, appointments, payments, or dental concerns? You’re not alone. We’ve answered some of our most frequently asked questions below to help you feel confident and informed.
General Dentistry
How often should I visit the dentist?
Do you treat children?
Yes! We offer gentle, child-friendly dental care including check-ups, fissure sealants, fillings, and growth monitoring.
I’m a nervous patient. Can you help?
Absolutely. Our team is experienced in treating anxious patients with a gentle approach, calm environment, and sedation or sleep dentistry options where needed.
Cosmetic Dentistry
What’s the difference between veneers and bonding?
Veneers are thin porcelain shells that cover the front of teeth, ideal for long-lasting results.
Bonding is a more affordable, less invasive option using tooth-coloured resin for minor aesthetic improvements.
Is teeth whitening safe?
Yes, professional whitening is both safe and effective when done under dentist supervision. We offer in-chair and take-home kits tailored to your needs.
Can I preview what my smile will look like after cosmetic treatment?
Yes! We use Digital Smile Design to simulate your future smile before any procedure begins.
Orthodontics
What are my options for straightening teeth?
We offer Invisalign, clear ceramic braces, and traditional metal braces—each tailored to your age, lifestyle, and goals.
How long does orthodontic treatment take?
Most treatments range from 6 to 24 months, depending on the complexity of the case.
Is Invisalign better than braces?
Each has its benefits. Invisalign is discreet and removable, ideal for adults. Braces are often more effective for complex cases.
Sleep Dentistry & Sedation
What is sleep dentistry?
Sleep dentistry allows patients to undergo treatment under sedation or general anaesthesia, ideal for long procedures or anxious patients.
Is sedation safe?
Yes, all sedation is administered by trained professionals and monitored throughout the procedure to ensure your safety.
Dental Implants
Who is a good candidate for dental implants?
Most healthy adults with missing teeth are candidates. We’ll assess bone density and gum health with 3D imaging to confirm suitability.
How long do implants last?
With proper care, implants can last 15–25 years or longer—often a lifetime.
Are implants painful?
The procedure is done under anaesthesia or sedation. Patients report minimal discomfort and a smooth recovery.
Payment, Health Funds & Insurance
Do you offer payment plans?
Yes, we provide interest-free payment plans for most treatments. These can be spread over weekly or monthly instalments.
Can I claim with my private health insurance?
Yes. We use HICAPS for instant claims across most major health funds. Check with your provider for exact dental coverage.
Do you accept Medicare CDBS (Child Dental Benefits Scheme)?
Yes. If your child is eligible, we can provide covered dental services under the CDBS program.
Appointments & Emergencies
How do I book an appointment?
You can book by calling us, emailing, or using our online booking system available 24/7.
What if I have a dental emergency?
You can book by calling us, emailing, or using our online booking system available 24/7.
What should I do if I can’t make my appointment?
Please give us at least 24 hours’ notice so we can offer the spot to another patient in need.